Healthcare Facility Program - Benefits

Grateful Patients are Your Best Ambassadors!

The benefits of the Take Control of Your Recovery^TM program are far-reaching.

Organizational Benefits

• Significantly improve patient satisfaction
• Higher HCAHPS scores
• Reduced length of stay
• Reduced complaints and grievances
• Improve safety and risk awareness
• Improve employee satisfaction
• Enhanced hospital reputation

Staff Benefits

• No additional burden on staff because patients "own" the program
• Improved employee satisfaction because patients are more positive and cooperative
• Practical tools to support emotional needs of patients
• Improved communication and partnering with patient and families
• More productive treatment team meetings
• Better planning for discharge
• A refreshing way for patients to raise issues early

Patient and Family Benefits

• Overcome fear to create the best life possible
• Cope with daily challenges and worries
• Create a more positive and realistic outlook
• Develop and commit to a treatment plan that works
• Discuss and resolve difficult issues
• Get the support needed to keep going
• Inspire others by example